Terms & Conditions

TERMS AND CONDITIONS

Last updated: March 25, 2026

1. Acceptance of Terms

By accessing or using withcairn.ai or engaging Cairn for consulting services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Cairn provides AI consulting services to businesses on a monthly engagement basis. The specific scope of services, deliverables, and timeline for each client engagement are defined at the start of the engagement following the onboarding process.

3. Onboarding Fee

A one-time onboarding fee of $500 is required before any consulting work begins. This fee covers the discovery, scoping, and planning work completed prior to month one of the engagement. The onboarding fee is non-refundable once paid.

4. Monthly Engagement

Monthly consulting services are billed at $1,000 per month. A minimum commitment of three months is required at the start of each engagement. Following the initial three month period, the engagement continues on a month-to-month basis and may be cancelled by either party with 30 days written notice.

5. Payment Terms

Monthly fees are billed on the first of each month and are due upon receipt. Late payments may result in a pause of services. Cairn reserves the right to terminate an engagement for non-payment after 15 days past due.

6. Cancellation

After the initial three month minimum period, either party may cancel the engagement with 30 days written notice. The onboarding fee is non-refundable under any circumstances. Monthly fees already paid are non-refundable.

7. Intellectual Property

Upon full payment of all fees, clients own the deliverables created specifically for them during the engagement, including automations, workflows, and custom software builds. Cairn retains ownership of any pre-existing tools, frameworks, methodologies, or intellectual property used in the delivery of services.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. Cairn will not disclose client business information to third parties without prior written consent, except as required by law.

9. Limitation of Liability

Cairn's total liability for any claims arising from or related to our services shall not exceed the total fees paid by the client in the three months preceding the claim. Cairn is not liable for any indirect, incidental, consequential, or punitive damages.

10. No Guarantee of Results

While we are committed to delivering high quality work, Cairn does not guarantee specific business outcomes, revenue increases, or cost savings as a result of our services. Results vary based on factors outside of our control including client implementation, market conditions, and business operations.

11. Independent Contractor

Cairn operates as an independent contractor. Nothing in these terms creates an employment, partnership, or joint venture relationship between Cairn and the client.

12. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these terms shall be resolved in the courts of Massachusetts.

13. Changes to Terms

Cairn reserves the right to update these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the updated terms. We will provide reasonable notice of material changes.

14. Contact

For any questions about these Terms and Conditions, contact us at withcairn@gmail.com.